Q&A : Owning Your Brand

with Pete Hayes

The list of Pete Hayes’ accomplishments is as diverse as it is long. That’s easy to see when you look at the list of companies and marketplaces that he has worked in over the years. Before he founded the Chief Outsiders, Hayes worked on the marketing side of firms with client lists including the likes of Dell, Motorola, 3M and IBM, to name a few. Today, Chief Outsiders is one of the country’s foremost strategic growth implementation firms, which provides outsourced CMO services by fractional or part time CMOs.

Touchy, Feely

by Charles D. Lunan

Ever notice how people express their experience through touch? They’ll say they’ve had “a rough day” or received “a lukewarm reception” or encountered a “sticky situation.” Or maybe their day went “as smooth as silk.” Given the human brain’s remarkable plasticity, it’s hard to define the future. After all, as Eagleman points out, reading and writing on paper are not innate skills. Every individual has to learn those skills from scratch and in the process they are rewiring their brains. That means that touch may slip in the hierarchy of senses that influence future generations’ perception of reality.

Orchestrating Business

Orchestrating Business

by Michael J. Pallerino

Depending on where – and how deep –you look, the information is right in front of you. Consumers are exposed to ad messages every 2.7 seconds. They are hit with up to 10,000 brand messages a day and switch between screens at least 21 times an hour. Brands keep investing in interruptions and the audience keeps running away. Consumers want immersive content and tools that fight friction. They have the power to ignore traditional messages. Brands have to get that back.