Responsibilities

• Build and maintain great working relationships with clients, vendors and internal team
• Over see the execution of projects to ensure the client’s expectations and goals are achieved
• Collaborate with the internal team in project development, planning and problem-solving to find creative solutions to any complex issues our clients may be facing
• Clearly outline and communicate schedules to clients and vendors
• Work with vendors and internal team to ensure they have all the information that they need to produce awarded projects from estimating through invoicing
• Manage all aspects of the direct mail process including data processing, prepress, print (Offset and Digital), Bindery, Finishing, Kitting and Shipping
• Track key deliverables throughout the project process to ensure all due dates are met.
• Inventory Management, including monitoring inventory at all RBO, client and vendor facilities.
• Other duties as assigned

Competencies

• Excellent computer skills
• Excellent interpersonal, written, and verbal communication skills
• Excellent project management, follow-up skills
• Attention to detail, ability to proofread
• Able to multitask in fast paced environment with strong organizational skills
• Self-motivated, quick thinker, deadline-oriented
• Understand direct mail terminology and USPS requirements
• Proficient with Microsoft Office products specifically Excel
• Ability to effectively communicate with client, vendors, and internal team

Requirements

• Bachelor’s degree preferred, with coursework in related area (Marketing, Communications) or GED with at least 3+ years of account management/customer
  service experience in the printing, direct mail and/or promo industry.
• Ecommerce experience is a plus specifically Foundry OrderForge and/or Oracle NetSuite

Great Benefit Package

• Competitive compensation
• Comprehensive benefits package including:
• Medical, Dental, Vision insurance
• Life/Disability insurance
• Accident/Critical Illness
• 401(k) plus annual match
• Paid vacation plus 8 ½ holiday