An Account Manager is responsible for the daily execution of projects to ensure our client’s expectations and goals are met.
Responsibilities
Build and maintain great working relationships with clients, vendors, and internal team
Oversee the execution of projects to ensure the client’s expectations and goals are achieved
Collaborate with the internal team in project development, planning, and problem-solving to find creative solutions to any complex issues our clients may be facing
Clearly outline and communicate schedules to clients and vendors
Work with vendors and internal team to ensure they have all the information that they need to produce awarded projects from estimating through invoicing
Maintenance of client storefronts, including user setup, item creation, and all aspects of order processing
Prepare promotional products presentations based on client objectives, including suggestions, pricing, sourcing, and distribution
Manage all aspects of the project process including prepress, print (Offset and Digital), bindery, finishing, kitting, and shipping
Track key deliverables throughout the project process to ensure all due dates are met
Inventory Management, including monitoring inventory at all RBO, client, and vendor facilities
Other duties as assigned
Competencies
Excellent computer skills
Excellent interpersonal, written, and verbal communication skills
Excellent project management, and follow-up skills
Attention to detail, ability to proofread
Able to multitask in a fast-paced environment with strong organizational skills
Self-motivated, quick thinker, deadline-oriented
Proficient with Microsoft Office products, specifically Excel
Ability to effectively communicate with clients, vendors, and internal team
Requirements
Bachelor’s degree preferred, with coursework in a related area (Marketing, Communications) or GED with at least 3+ years of account management/customer service experience in the printing, direct mail, and/or promo industry
Ecommerce experience is a plus
Oracle NetSuite experience is a plus
Great Benefit Package
Competitive compensation
Medical, Dental, Vision insurance
Life/Disability insurance
Accident/Critical Illness
401(k) plus annual match
Paid vacation plus 8 ½ holidays
Easy Apply Below
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