Associate, Print Services (Digital Print Operator)

Print Services

Junior Account Manager

Customer Support

Account Manager

Customer Support

Junior Account Manager

A Junior Account Manager is responsible for assisting with the execution of projects to ensure our client’s expectations and goals are met.


  • Build and maintain working relationships with clients, vendors, and internal team
  • Assist with entry of sales orders based on client specifications
  • Assist Account Director with the management of the client quoting process as directed
  • Clearly outline and communicate schedules to internal team and clients
  • Track and communicate key deliverables to ensure all due dates are met
  • Assist with maintenance of client storefronts, including user setup and item creation
  • Assist with management of the order process including prepress, print (offset and digital), bindery, finishing, kitting, and shipping
  • Work with vendors to ensure they have all the information that they need to produce orders
  • Assist with creation of vendor work orders or purchase orders
  • Working with vendors to obtain schedules
  • Assist with basic promotional products presentation preparation based on client objectives, including suggestions and sourcing.
  • Assist with inventory management, including monitoring inventory at all RBO, client, and vendor facilities
  • Participate in client planning and strategy sessions
  • Assist with Quarterly Business Review and Annual Business Review metrics gathering
  • Other duties as assigned


  • Basic computer skills
  • Basic interpersonal, written, and verbal communication skills
  • Basic project management, follow-up skills
  • Attention to detail, ability to proofread
  • Timely response to emails or phone calls from clients, vendors, and internal team
  • Able to multitask in fast paced environment with good organizational skills
  • Self-motivated, quick thinker, deadline-oriented
  • Familiar with Microsoft Office products, specifically Excel
  • Ability to communicate with client, vendors, and internal team as directed


  • Bachelor’s degree preferred, with coursework in related area (Marketing, Communications) or GED with at least 2+ years of work experience
  • Ecommerce knowledge is a plus
  • Oracle NetSuite knowledge is a plus

Great Benefit Package

  • Competitive compensation
  • Medical, Dental, Vision insurance
  • Life/Disability insurance
  • Accident/Critical Illness
  • 401(k)plus annual match
  • Paid vacation plus 8 ½ holidays

Easy Apply Below

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G7 qualified master in print media by the IDEAlliance Zebra business partner as a supplies specialist and healthcare specialistBrand Chain association member for excellence in print and promotional serviceWe are product safety aware by the PPAI for branded merchandise and promotional products
RBO is a veteran-owned, woman-led business.